"The Voice of the Kentucky Construction Industry"

Member FAQ

General Questions
Membership
Membership Directory (Print & Online)
Username & Password Assistance


General Questions

Q: How can I locate another AGC of Kentucky Member?
A: You can locate other members by clicking on Member Directory in the member portal menu. To search for a member, type in the company name or name of the primary contact into the "Search For" field and click "Search". 
 
Q: How can I join a Committee?
A: You may join a Committee by contacting the AGC of Kentucky office at (502) 223-8845.

Q: How can I contribute to the PAC?
A: Please contact Ron Wolf at rwolf@agcky.org  for more information regarding how to contribute to the PAC.
 

Membership

Q: How do I update my profile?
A: To update your profile, click on "My Profile" in the member portal menu. Review your information, make changes as necessary, and click on the "Save Changes" button to update your profile. 
Please note: All "required" fields must be filled out prior to updating your profile otherwise changes will not be saved.

Q: How do I change the billing contact for our company?
A: To update or change the billing contact, click on "My Billing Information" in the member portal menu. Review information and make changes as necessary, then click on the "Save Changes" button to update the profile.

Q: How can I renew my membership online?
A: if you are the Primary Contact for your company, you can renew your company's membership with AGC of Kentucky by selecting "Membership Renewal" in the member portal menu. To pay for membership dues by credit card, select "Register & Pay Online". To pay for membership dues with a check, please select "Register & Bill Me" and an invoice will be emailed to the Billing Contact on file. Please send a copy of the invoice with a check to the AGC of Kentucky office to complete payment. 

Membership Directory (Print & Online)

Q: What information will be displayed in the print directory?
A: The following information will be displayed in the print directory: Organization Name, Organization Address (Address 1, Address 2, City, State, Zip Code, and Country), Organization Email, Organization Phone, Organization Fax, and Organization Email. In addition, any "Additional Locations" added to the Organization's (Company's) profile will display with the following information: Location Name, Location Address. 
For more information regarding Additional Locations, please see: "I want to add my branch locations/offices to my company's listing in the print directory"

Q: Where can I update the information for my company's listing in the print directory?
A: To update your company's directory listing information, go to "My Company" in the member portal menu. Update all information as necessary, and select "Save Changes". If you have further questions regarding your directory listing, please contact Shannon Bright at sbright@agcky.org

Q: I want to add my branch locations/offices to my company's listing in the print directory. 
A: To add additional listings for branch locations and offices, go to "My Organization" in the member portal menu. Then, scroll down to the bottom of the page and click on the "Add Location" button. A popup window will appear to add information for the additional location. If the popup window does not appear, please check your popup window settings in your browser and try again.
Please note: The "Location Name" will be the title of the location that appears in both the print directory and online directory. It is suggested that the "Location Name" be one of the following formats: Company Name – Lexington Branch or Louisville Branch. 

Q: I need to change the categories I've selected for my company's listing in the print directory and online directory. 
A: To manage and change directory categories, go to "My Directory Options" in the member portal menu. Review all available categories in the "Directory Categories" menu box and make your selections using the "CTRL" key on the keyboard. Each company can select up to 15 directory categories. 

Q: How can I add a description, photo, or logo to my company's online directory listing?
A: A photo or logo can be uploaded and displayed on the company's online directory listing (not print) by clicking on "My Company" and selecting the "Add Photo/Logo" button. Uploaded files must meet the following requirements:
  • Photos must be saved as a .jpg file format
  • Photos must be 72dpi and in RGB color profile
  • The filename must be short in length, have no spaces, and contain numbers and/or letters only
  • The file can be no larger than 2mb
Q: I don't want my email or phone number displayed in the online directory. How do I remove it?
A: Visibility of all information displayed in the online directory can be managed by clicking on "Membership Directory Listing" in the member portal menu. Under "Directory and Display Options", unselect the options you do not wish to appear for your personal listing in the "Affiliate and Representative Information" area.


Username & Password Assistance

Q: I do not know my username and password.
A: If you are a current member of AGC of Kentucky you can retrieve your username and a temporary password via email by clicking here and entering the email address that was used to sign up for your account. Your username and password can also be changed under "My Profile".

Q: I received an email containing my username and a temporary password, what next?
A: Please proceed to the login page here and type in your username and temporary password. 

Q: I am having trouble accessing my account with the username and temporary password that was sent to me.
A: We recommend that you type the username and password that was provided via email. If you copy and paste the selection into the username and password fields, sometimes you are copying and pasting an extra "space" which the system will not recognize. 

Q: I pressed the "Retrieve Username and Password" button more than once; will I get more than one email?
A: You can retrieve your username and a temporary password as many times as you wish but the system will send you additional emails. Note that the most recent email you've received will contain the temporary password that will allow you to access your account. 


 

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